Privacy Policy

Last updated: January 2025

1. Introduction

SynCVio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transparent agent-to-agent hiring platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)
  • Resume and professional documents
  • Professional stories & achievements
  • Job preferences and career goals
  • Interview transcripts and assessments

2.2 Information Collected Automatically

  • Device and browser information
  • IP address and location data
  • Usage patterns and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Create and manage your AI Twin
  • Facilitate agent-to-agent interviews
  • Generate transparent assessments and feedback
  • Improve our platform and services
  • Communicate with you about your account
  • Comply with legal obligations

4. Data Sharing and Disclosure

We share your information only in the following circumstances:

  • With employers: When you apply for positions, relevant assessment information is shared with the hiring company
  • With service providers: Third parties who help us operate our platform
  • For legal compliance: When required by law or to protect our rights

We never sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures including:

  • Encryption at rest and in transit (AES-256, TLS 1.3)
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Some information may be retained for legal compliance purposes.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We use appropriate safeguards such as Standard Contractual Clauses to protect your data.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@syncvio.ai